New Clients

New Clients
New Clients

Starting Is Simple

Starting with a new provider can feel like its own hurdle: insurance questions, paperwork, not knowing what to expect. This is where we answer those questions before you even have to ask.

Reach
Out

Contact us directly, get referred by another provider, or fill out Start Your Journey on our site. However you get to us, we’ll take it from there.

Complete Your Paperwork

We’ll set you up with secure online forms through our client portal. If online forms aren’t a good fit, we’ll send a paper packet instead.

We Handle the Details

While your paperwork comes in, our team verifies your insurance, requests any records we need, and gets your chart ready so nothing holds up your first visit.

Get
Scheduled

Once everything is in place, we’ll reach out to match you with the right provider and find a time that works for you.

WE’RE HERE TO HELP

You Don’t Have to Figure It Out Alone

Getting started begins with a simple step: completing our Start Your Journey form so our team can learn a little about you and help connect you with the right care. If you have questions along the way, we’re always happy to have a conversation and help point you in the right direction.

The deeper, one-on-one conversation begins at your first appointment. That’s where your provider takes the time to understand you, your experiences, and what you’re hoping to achieve—whether you’re seeking mental health care or exploring EXOMIND TMS. Your care isn’t decided by a form; it’s shaped through a thoughtful, personal relationship with your provider.

Your Path to Wellness

Visit us

We’d Love to See You

Both of our locations are warm, colorful spaces designed to feel nothing like a typical waiting room. Stop by, or start with a telehealth visit if that’s easier for your schedule.

Plan Your Visit

faq

Frequently Asked Questions

What if I miss a call or don’t respond right away?

That’s okay. We’ll try a few times before pausing your file, so there’s no need to worry about one missed call. If some time has passed and you haven’t heard from us, feel free to reach out and we’ll get things moving again.

How will I know when I’m scheduled?

After your paperwork and insurance are squared away, our team will reach out to find a time that works for you. We’ll try to connect up to 3 times over about 3 weeks. If we’re unable to reach you in that window, your file will be marked inactive, but you’re always welcome to reach back out and pick up where you left off.

What if I can’t complete the online forms?

No problem. Just let us know and we’ll send you a paper packet instead. You can return it however works best for you: by mail, in person, or dropped off at either location.

How long do I have to complete my paperwork?

You’ll have 4 weeks to complete your online forms. During that time, we’ll reach out up to 3 times to help you finish up. If we’re not able to connect after 4 weeks, your file will be marked inactive. Don’t worry, you can always restart the process whenever you’re ready.

What happens after I complete my paperwork?

Once your forms are in, our team gets to work behind the scenes. We verify your insurance, request any records we need, and prepare your chart. After that, we’ll reach out to get you scheduled with a provider.

Contact us

Start Your Journey to Wellness Today

Whatever brought you here today, reaching out is the hardest part, and you’ve already done it. Let’s help you find the right provider and take the next step toward care.

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