faq
Frequently Asked Questions
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- All
- ADHD
- Anxiety
- Assessment & Diagnosis
- Balanced Health & Hormone Testing
- Bipolar Disorder
- Depression
- EXOMIND TMS
- Genetic Testing
- Individual Therapy
- Insomnia
- Medical Cannabis Evaluations
- Medication Management
- New Clients
- OCD
- PTSD
- Schizophrenia
- Telehealth Services
No. Providers can help clarify what you’re experiencing and where to start.
Often, yes. Providers take the full picture into account, including depression, anxiety, or substance use.
Use the crisis resources linked in our footer or call 988 right away. Outside of a crisis, we help you build a long-term plan.
If you want them to be, yes. Involving a trusted support person can make treatment easier to stick with.
That’s common and not a dead end. There are multiple options, and providers will work with you to find what helps.
Yes. While there isn’t a cure, consistent medication management and support lead to real stability for many clients.
No. You can share at your own pace. Providers have heard it before and won’t react with judgment.
It depends on you. We build a plan around your specific obsessions and compulsions and adjust as you go.
Yes. OCD shows up differently for everyone, including compulsions no one else can see.
Not everyone does. Some clients do well with therapy alone; others benefit from medication alongside it.
Exposure and Response Prevention is considered the gold standard therapy for OCD, and yes, it works for most clients who stick with it.
OCD involves intrusive thoughts paired with compulsions done to relieve the anxiety they cause, and it takes up real time and distress. A provider can help you tell the difference.
That’s okay. We’ll try a few times before pausing your file, so there’s no need to worry about one missed call. If some time has passed and you haven’t heard from us, feel free to reach out and we’ll get things moving again.
After your paperwork and insurance are squared away, our team will reach out to find a time that works for you. We’ll try to connect up to 3 times over about 3 weeks. If we’re unable to reach you in that window, your file will be marked inactive, but you’re always welcome to reach back out and pick up where you left off.
No problem. Just let us know and we’ll send you a paper packet instead. You can return it however works best for you: by mail, in person, or dropped off at either location.
You’ll have 4 weeks to complete your online forms. During that time, we’ll reach out up to 3 times to help you finish up. If we’re not able to connect after 4 weeks, your file will be marked inactive. Don’t worry, you can always restart the process whenever you’re ready.
Once your forms are in, our team gets to work behind the scenes. We verify your insurance, request any records we need, and prepare your chart. After that, we’ll reach out to get you scheduled with a provider.
EXOMIND (TMS) is designed for adults experiencing depression that hasn’t fully responded to medication. Your provider can help determine whether it’s a good fit for your treatment plan.
Even though Exomind TMS is only FDA approved for MDD, studies have sown it can improve symptoms of Anxiety, Sleep Difficulties, ADHD, Brain Fog, Stress & Emotion Regulation, Mental Fatigue, PTSD Symptoms, Mood & Overall Well Being.
Clinical reports suggest benefits can last up to 12 months for some clients, though ongoing monitoring and, in some cases, continued antidepressant treatment may still be needed.
EXOMIND (TMS) is generally well tolerated. Possible side effects can include headache, scalp discomfort, and, rarely, seizure or hypomania. Your provider will review your full risk profile before you begin.
No. Sessions run under 30 minutes, and you can return to work, driving, or normal activities right after.
A full course typically requires multiple sessions. Your provider will discuss the recommended number and schedule based on your specific situation.
Most clients find it comfortable. You may feel a tapping or tingling sensation during treatment, and a mild, short-lived headache afterward in some cases.
EXOMIND (TMS) is FDA-cleared for adults with Major Depressive Disorder who haven’t achieved satisfactory improvement from prior antidepressant medication in their current episode.
EXOMIND (TMS) is a noninvasive, drug-free therapy designed to treat symptoms of depression using repetitive transcranial magnetic stimulation, or rTMS.
Yes, in most cases you can address sleep concerns as part of a telehealth visit.
Often both at once, since they tend to influence each other. Your provider will help you figure out where to start.
It varies, and we follow up regularly to see what’s actually working rather than assuming a single fix will resolve it.
Your provider will discuss options and monitor closely, choosing approaches designed to support sleep without unnecessary long-term dependence.
Depending on what’s driving your insomnia, treatment may include medication management, therapy-based sleep strategies, or both.
Not always, but it often is. Anxiety, depression, and sleep problems frequently feed each other, which is why we look at the bigger picture.
Contact our office as soon as you notice changes. Early check-ins can make a real difference in managing an episode.
More frequently early in treatment, with visits spacing out as things stabilize. This is a long-term partnership, not a one-time appointment.
Yes. Therapy paired with medication management helps build routines and coping strategies that support stability between episodes.
Many clients with bipolar disorder benefit from long-term medication management, but your provider will discuss what’s realistic for your specific case.
The right medication approach depends heavily on getting the diagnosis right, since treatments for depression alone can sometimes worsen bipolar symptoms.
Bipolar disorder involves both highs and lows, while depression involves lows alone. Because of this, bipolar disorder is often mistaken for depression until a fuller history is understood.
We monitor closely in the early weeks of treatment and adjust based on what’s actually changing day to day.
Yes, we evaluate and treat ADHD across the lifespan, from childhood through adulthood.
Yes, it’s common for ADHD to travel with anxiety, mood, or sleep concerns, which is why we look at the full picture rather than one diagnosis in isolation.
No. Treatment may include medication, therapy, practical daily strategies, or a combination, depending on what’s actually working for you.
We look at your full history, including school or work performance, home life, and anything else going on, before building a plan.
Yes. Many adults are diagnosed later in life after years of compensating for symptoms without realizing what they were.
That’s a completely normal question to bring to your first appointment. Your provider can help you understand what you’re experiencing without judgment.
Our therapists use a range of trauma-informed approaches based on what’s most helpful for your specific experience.
There’s no fixed timeline. Healing happens at your own pace, and treatment length varies from person to person.
Medication can help manage certain symptoms, but therapy is usually a core part of PTSD treatment. Your provider will recommend what fits your situation.
Every provider at Modern MOjO uses a trauma-informed approach with all clients. PTSD treatment specifically targets symptoms like flashbacks, hypervigilance, and avoidance tied to a traumatic event.
No. You won’t be asked to relive your trauma before you’re ready. We move at a pace you’re part of setting.
We take that diagnosis seriously and will talk through the full range of options available, including specialized treatments beyond standard medication.
For some clients, yes. Others benefit more from a combination. Your provider will help you figure out what fits your specific situation.
It varies by person and treatment type, but we monitor closely from the start and adjust the plan based on how you’re actually responding.
It may be, especially if you’ve tried medication without full relief. Your provider can help determine if you’re a candidate.
That history matters and changes how we approach your care. We’ll talk through other options, including newer treatments like EXOMIND TMS.
Depression usually involves more than sadness: persistent flatness, low energy, trouble concentrating, or losing interest in things you used to enjoy. A psychiatric evaluation can help clarify what’s going on.
Panic attacks are common alongside anxiety disorders, and we treat them as part of your overall plan rather than a separate issue.
The goal of anxiety medication is to reduce the intensity of anxiety, not to change your personality. Your provider will monitor closely and adjust if something doesn’t feel right.
Yes. Secure telehealth visits are available for many anxiety treatment services across Minnesota.
Most clients start feeling more like themselves within a few weeks, with regular check-ins to track how things are actually going.
It depends on what’s driving it. Many clients do best with a combination, and your provider will build a plan around what fits your life, not a generic protocol.
Stress usually fades once the trigger passes. Anxiety tends to stick around, shows up even without an obvious cause, and can affect sleep, focus, and daily life.
We’ll help coordinate a referral to the right specialist and stay involved in your overall care.
Turnaround varies by test, generally within about a week, and your provider will follow up to review them with you.
Many lab tests are covered under standard insurance benefits. Our team can help confirm coverage for your specific plan.
Yes, typically a standard blood draw done through routine lab work.
Persistent fatigue, mood swings, sleep changes, or symptoms that haven’t fully responded to standard treatment can all be worth a closer look.
Not necessarily. Your provider will recommend it only if your symptoms or history suggest it could add useful information.
That’s exactly what the evaluation is for. Reach out and we’ll help you figure out if it’s the right next step.
Cannabis certification evaluations are not covered by insurance and are handled as a cash-pay service.
Certification periods are set by the state program; your provider can confirm current renewal timelines.
No. Certification is typically one part of a broader treatment plan, not a stand-alone service.
No. You do not need to be a current client to qualify. As long as you have a covered diagnosis from a licensed provider documented in your medical records, we can review your records to confirm you meet the requirements and proceed with certification.
Several mental health diagnoses may qualify. Your provider can confirm whether your specific diagnosis meets the state’s requirements.
Below are the diagnoses that we will certify clients for.
- Alzheimer’s disease
- Amyotrophic lateral sclerosis (ALS)
- Anxiety Disorder
- Autism spectrum disorder (must meet DSM-5 criteria)
- Chronic motor or vocal tic disorder
- HIV/AIDS
- Obsessive-compulsive disorder
- Panic Disorder
- Post-traumatic stress disorder (PTSD)
- Severe and persistent muscle spasms, including those characteristics of multiple sclerosis (MS)
- Tourette syndrome
In most cases, one test provides information that’s relevant across future medication decisions, but your provider can advise if repeat testing is ever recommended.
No. This testing is focused on medication response, not diagnosis or prediction of future conditions.
Results generally come back within a couple of weeks, and your provider will review them with you.
Typically with a simple cheek swab, done right in our office. For telehealth or remote clients, we can send a sample kit to their home for them to complete and return to the company via FedEx Express. Shipping is free both ways.
No. It’s a tool that supports your evaluation and treatment plan, not a replacement for it.
Coverage varies by plan. Our team can help you check your specific benefits before testing.
If your cost could be more than $330, GeneSight® will contact you before they process your test to discuss our financial assistance program and interest-free payment plan and give you the chance to cancel the order.
Contact our front desk at 218-999-7750 Ext 0 and we’ll help you troubleshoot or reschedule if needed.
In many cases, yes. Ask when scheduling whether your initial visit qualifies.
Most major insurance plans cover telehealth visits the same as in-person care. Confirm your specific plan on our Insurance & Payment page.
Availability varies by provider. Check the Telehealth Links page for current options, or ask when you schedule.
For most services, yes. Your provider will let you know if something specific requires an in-person visit.
A private space, a stable internet connection, and a phone, tablet, or computer with a camera and microphone.
Yes, secure video sessions are available for most clients across Minnesota.
Yes, we see clients across the full age range, including children and teens.
Yes. Finding the right fit matters, and we want you to feel comfortable saying so if something isn’t working.
There’s no set timeline. Some clients come for a specific season of life; others build a longer-term relationship with their therapist.
Our therapists draw from a range of approaches based on what fits you best, rather than applying one method to every client.
That’s exactly what your first evaluation is for. Many clients benefit from a combination, and your provider will walk you through the options.
Tell us about it. That history changes how we approach your care and helps us avoid repeating what didn’t work.
In most cases, yes. Ask your provider whether your specific treatment plan qualifies.
Yes, and we’re happy to coordinate with an outside therapist if that’s already part of your care.
We check in on effectiveness and side effects regularly and adjust before small issues become bigger ones.
It depends on where you are in treatment. Appointments are more frequent early on and space out once things stabilize.
We aim for continuity, so the same provider who starts your care stays involved as things progress.
We build a treatment plan together and walk through what your diagnosis actually means for your next steps, so you’re never left guessing.
Yes. We evaluate and treat clients from age 6 through adulthood.
Initial evaluations are longer than a typical office visit because we want the full picture, not a quick snapshot.
That history matters and we’ll factor it in. Many clients come to us for a second opinion after feeling rushed elsewhere, and we’re glad to take the time yours deserves.
We’ll talk through your history, your symptoms, and what’s going on in your life right now. It’s a conversation, not an interrogation, and there’s no rushing.
No referral is required. You can reach out directly to schedule your first evaluation with one of our providers.
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